Ford Explorer Reliability: Common Problems and Buyer Guide
Ford Explorer Reliability: Common Problems and Buyer Guide
The Ford Explorer is one of the most popular midsize SUVs on the market, known for its spacious interior, strong towing capacity, and long-standing reputation. With over three decades of production, the Explorer has evolved through multiple generations, adapting to new technologies, safety standards, and consumer demands. However, like any long-running vehicle model, reliability varies across different model years and generations. In this comprehensive guide, we’ll take a deep dive into the overall reliability of the Ford Explorer, highlight common problems reported by owners, and provide a detailed buyer’s guide to help you make a smart purchase decision.
Overview of Ford Explorer Generations
The Ford Explorer was first introduced in 1991 as a replacement for the Ford Bronco II. Since then, it has gone through six distinct generations, each bringing significant updates in design, performance, and technology.
- First Generation (1991–1994): Introduced as a body-on-frame SUV, based on the Ford Ranger platform. Known for rugged off-road capability.
- Second Generation (1995–2001): Featured improved interior comfort and extended wheelbase. The 2000–2001 models faced scrutiny due to rollover risks associated with Firestone tires.
- Third Generation (2002–2005): Transitioned to a more car-like unibody design. Offered V6 and V8 engine options.
- Fourth Generation (2006–2010): Returned to body-on-frame construction. Improved handling and ride comfort.
- Fifth Generation (2011–2019): Adopted unibody construction with independent rear suspension. Embraced EcoBoost turbocharged engines and advanced tech features.
- Sixth Generation (2020–Present): Built on the Ford CD6 platform. Features more refined styling, improved fuel economy, and hybrid options.
Understanding the evolution of the Ford Explorer helps identify which model years are more reliable and which may have persistent issues.
Ford Explorer Reliability by Model Year
Reliability varies significantly between model years. Some years are praised for their durability, while others have been marred by mechanical and electronic problems. Here's a breakdown of key model years and their reliability reputation.
Most Reliable Ford Explorer Years (2011–2013, 2016–2018, 2020–2023)
According to data from Consumer Reports, J.D. Power, and the National Highway Traffic Safety Administration (NHTSA), the 2011–2013 and 2016–2018 Ford Explorer models are among the most reliable.
- 2011–2013: These models marked a significant improvement in quality control. The introduction of the 3.5L V6 and 3.5L EcoBoost engines brought better performance and efficiency. Common issues were relatively minor, mainly related to early teething problems with the MyFord Touch infotainment system.
- 2016–2018: Ford addressed many of the earlier tech glitches. Improved transmission tuning and better build quality made these years stand out. The 2.3L EcoBoost engine option also gained favor for its balance of power and fuel economy.
- 2020–2023: The sixth-generation Explorer features a more refined design, improved materials, and advanced driver-assistance systems (Co-Pilot360). Reliability ratings have been strong, especially in owner satisfaction surveys.
Least Reliable Ford Explorer Years (2002–2004, 2008–2010, 2014–2015)
Some model years are best avoided due to recurring mechanical problems.
- 2002–2004: These third-generation Explorers are plagued by transmission issues, particularly with the 5R55W automatic transmission. Many owners report harsh shifting, slipping gears, and premature failure.
- 2008–2010: The fourth-generation models suffer from persistent problems with the 6R80 transmission, including delayed engagement and rough shifts. Additionally, oil consumption issues with the 4.0L V6 engine are common.
- 2014–2015: These years saw significant complaints about the MyFord Touch system, which was unreliable, slow, and prone to freezing. Transmission shudder and electrical gremlins also affected owner satisfaction.
While these years should be approached with caution, a well-maintained example with a clean service history can still be a viable option—especially if priced competitively.
Common Ford Explorer Problems
Despite its popularity, the Ford Explorer has faced a number of recurring issues across various generations. Here are the most common problems reported by owners, grouped by system.
1. Transmission Issues
Transmission problems are among the most frequent complaints, particularly in older models.
- Fifth-Gen (2011–2019): The 6F55 automatic transmission used in early models had issues with harsh shifting and torque converter shudder. Ford issued several software updates and revised components to address these concerns.
- Sixth-Gen (2020–Present): The 10-speed automatic transmission (10R60) has generally been reliable, but some owners report delayed shifting and occasional hesitation during cold starts.
- Earlier Models: The 5R55W and 6R80 transmissions are known for durability issues, especially if maintenance (fluid changes) was neglected.
Solution: Regular transmission fluid changes every 60,000–100,000 miles can significantly extend the life of the transmission. Look for vehicles with documented maintenance records.
2. Engine Problems
Engine reliability varies by generation and engine type.
- 4.0L V6 (1995–2010): Known for oil consumption issues, particularly in the 2008–2010 models. The pushrod design and rubber oil pan gaskets are prone to leaks and degradation.
- 4.6L V8 (2002–2010): While powerful, this engine is less fuel-efficient and can suffer from intake manifold gasket leaks, leading to coolant loss and overheating.
- EcoBoost Engines (2011–Present): The 2.3L and 3.5L EcoBoost engines are generally reliable but require high-quality fuel and regular maintenance. Carbon buildup on intake valves is a known issue in direct-injected engines, which can be mitigated with periodic cleaning.
- 3.3L V6 (2018–Present): The naturally aspirated base engine is durable and low-maintenance, making it a solid choice for budget-conscious buyers.
Solution: Stick to routine oil changes, use top-tier fuel, and inspect for oil or coolant leaks during inspections.
3. Electrical and Infotainment Issues
The Ford Explorer, especially from 2011 to 2015, is notorious for electrical problems tied to the MyFord Touch system.
- MyFord Touch (2011–2015): This system was plagued by slow response times, touchscreen failures, Bluetooth dropouts, and complete system crashes. Ford extended warranties on some components, but replacements were often necessary.
- SYNC 3 (2016–Present): A major improvement over MyFord Touch. SYNC 3 is faster, more intuitive, and supports Apple CarPlay and Android Auto. Issues are rare but may include software glitches after updates.
- Other Electrical Issues: Intermittent problems with power windows, door locks, and instrument clusters have been reported across multiple years.
Solution: Test all electronic features during a test drive. For older models, consider upgrading to an aftermarket stereo if the factory system is problematic.
4. Suspension and Steering Problems
Suspension wear is common in high-mileage Explorers, particularly due to the vehicle’s size and weight.
- Fifth-Gen Models: Ball joints, control arms, and rear shocks wear out faster than expected, especially on models used for towing or off-road driving.
- Sixth-Gen Models: Improved suspension design, but owners have reported creaking noises from the front strut mounts and lower control arms.
- Steering Issues: Some models exhibit vague steering feel or knocking noises when turning, often due to worn tie rod ends or strut mounts.
Solution: Have a mechanic inspect suspension components during a pre-purchase inspection. Budget for potential repairs if buying a high-mileage vehicle.
5. Air Conditioning and Climate Control
A recurring complaint in several model years is the failure of the air conditioning system.
- The AC evaporator core can develop leaks, requiring expensive repairs.
- Some owners report the compressor failing prematurely, especially in hot climates.
- The cabin air filter is often neglected, leading to reduced airflow and foul odors.
Solution: Check that the AC blows cold air consistently. Replace the cabin filter and consider a refrigerant pressure test if issues are suspected.
6. Interior Wear and Build Quality
While the Ford Explorer offers ample space, interior materials and durability have been inconsistent.
- Earlier models used hard plastics that cracked over time.
- Seat fabrics in high-use areas (especially third-row seats) can wear out quickly.
- Some owners report squeaks and rattles from the dashboard and door panels.
Solution: Inspect the cabin thoroughly. Look for signs of water intrusion, worn upholstery, and non-functioning switches.
7. Fuel System and Gas Cap Issues
Surprisingly, a common issue across multiple years is the fuel filler neck and gas cap.
- The fuel filler neck can crack, triggering the check engine light and failing emissions tests.
- Faulty gas caps that don’t seal properly are frequent, leading to evaporative emissions (EVAP) system faults.
Solution: Replace the gas cap with an OEM part. Inspect the filler neck for cracks during a pre-purchase inspection.
Ford Explorer Safety and Crash Test Ratings
Safety is a major consideration for SUV buyers, and the Ford Explorer has generally performed well in crash tests.
- NHTSA Ratings: The 2020–2023 models received a 5-star overall safety rating, with high scores in frontal crash, side crash, and rollover resistance.
- IIHS Ratings: The latest Explorer earned “Top Safety Pick” status from the Insurance Institute for Highway Safety when equipped with specific headlights. It achieved “Good” ratings in all crashworthiness tests.
- Driver Assistance Features: Standard Co-Pilot360 includes automatic emergency braking, lane-keeping assist, blind-spot monitoring, and rearview camera. Optional features include adaptive cruise control and evasive steering assist.
Older models lack advanced safety tech, so consider this when shopping for pre-2017 vehicles.
Fuel Economy and Towing Capacity
The Ford Explorer offers a range of engine options, each with different fuel economy and performance characteristics.
Fuel Efficiency by Engine (2020–2023 Models)
- 3.3L V6 (Base): 21 mpg city / 28 mpg highway
- 2.3L EcoBoost: 20 mpg city / 27 mpg highway
- 3.0L V6 EcoBoost: 18 mpg city / 25 mpg highway
- Hybrid (3.3L + Electric): 27 mpg combined (front-wheel drive)
The hybrid version is ideal for buyers who prioritize fuel efficiency without sacrificing power.