Cars

Is the 2025 Hyundai Tucson Reliable? Full Guide to Problems

JH
John H
Senior Cars Expert
8 min read

Is the 2025 Hyundai Tucson Reliable? Full Guide to Problems

The 2025 Hyundai Tucson is one of the most anticipated compact SUVs on the market, offering a sleek design, advanced technology, and strong fuel efficiency. As buyers consider upgrading to this latest model, a crucial question arises: Is the 2025 Hyundai Tucson reliable? In this comprehensive guide, we’ll dive deep into the reliability of the 2025 Tucson, examine potential issues based on historical data, analyze owner feedback, and explore how Hyundai’s latest updates impact long-term dependability. Whether you're a first-time SUV buyer or a seasoned driver, this article will help you make an informed decision.

Overview of the 2025 Hyundai Tucson

The 2025 Hyundai Tucson continues the brand’s tradition of blending modern aesthetics with practical functionality. It features a bold new front grille, parametric pixel LED lighting, and a more aerodynamic shape. Under the hood, it offers multiple powertrain options, including a standard turbocharged 2.5L 4-cylinder engine, a hybrid variant, and a plug-in hybrid (PHEV) model for eco-conscious drivers.

Inside, the Tucson boasts a spacious cabin with premium materials, dual 12.3-inch displays (infotainment and digital instrument cluster), and standard advanced safety features like forward collision avoidance, lane-keeping assist, and adaptive cruise control. Hyundai has also updated its infotainment system with over-the-air (OTA) update capabilities, ensuring the vehicle stays current with the latest software improvements.

With its competitive pricing, extensive warranty, and excellent fuel economy—up to 38 mpg on the highway for the hybrid model—the 2025 Tucson is a strong contender in the crowded compact SUV segment. But reliability remains a top concern for many consumers, especially given the increasing complexity of modern vehicles.

Hyundai’s Reputation for Reliability

Hyundai has made significant strides in reliability over the past decade. Once criticized for build quality and durability, the brand has invested heavily in engineering, materials, and quality control. According to J.D. Power’s 2024 Vehicle Dependability Study, Hyundai ranked above average in long-term reliability, with several models receiving high marks for trouble-free ownership.

The company’s 10-year/100,000-mile powertrain warranty and 5-year/60,000-mile comprehensive warranty are among the best in the industry. These warranties reflect Hyundai’s confidence in the durability of its vehicles, including the Tucson. Additionally, Hyundai’s partnership with Kia has led to shared technology, improved manufacturing processes, and consistent reliability across both brands.

While past models of the Tucson have experienced isolated issues, the overall trend shows improvement year after year. The 2025 model benefits from lessons learned and real-world feedback, suggesting a strong foundation for dependable performance.

Common Problems in Previous Tucson Models

To assess the reliability of the 2025 Tucson, it's essential to look at problems reported in earlier generations. While not every issue carries over, understanding historical trends helps predict potential weak spots.

1. Transmission Issues (2019–2022 Models)

Some owners of the 2019–2022 Tucson models reported transmission problems, particularly with the 7-speed dual-clutch automatic transmission (DCT). Complaints included:

While these issues were not widespread, they were notable enough to prompt service bulletins from Hyundai. The company addressed some concerns through software updates that improved shift timing and reduced harshness. The 2025 Tucson now uses a more refined 8-speed automatic transmission for non-hybrid models, and a 6-speed automatic for hybrids, which are expected to be more reliable and smoother in operation.

2. Engine Problems (2016–2018 Models)

Older Tucson models, particularly those with the 2.0L turbocharged engine, had a small number of reports related to engine knocking and premature wear. These were often linked to inadequate oil changes or poor maintenance practices rather than inherent design flaws. Hyundai issued technical service bulletins (TSBs) recommending updated oil specifications and revised maintenance schedules.

The 2025 model uses a more advanced 2.5L naturally aspirated and turbocharged engine with improved cooling systems and better oil management. These updates, combined with Hyundai’s enhanced durability testing, reduce the likelihood of similar engine issues.

3. Infotainment Glitches

One of the most frequently reported complaints across all Tucson generations involves the infotainment system. Owners of 2021–2024 models experienced:

While these are software-related rather than mechanical failures, they impact the daily user experience. Hyundai has responded by improving software stability and offering OTA updates. The 2025 Tucson runs on a newer version of Blue Link with enhanced processing power and improved user interface design, which should minimize these glitches.

4. Electrical and Sensor Malfunctions

As with many modern vehicles, the Tucson’s reliance on electronics has led to occasional sensor errors and electrical gremlins. Reports included:

These issues are typically resolved through software recalibrations or component replacements under warranty. The 2025 model’s updated electrical architecture and improved sensor integration aim to reduce these occurrences.

What’s New in the 2025 Hyundai Tucson?

The 2025 Tucson introduces several mechanical and technological changes that enhance reliability:

1. Updated Powertrain Options

The 2025 model offers three powertrains:

These powertrains are based on proven Hyundai-Kia platforms used in other reliable models, such as the Santa Fe and Sonata. The hybrid systems have undergone rigorous testing for battery longevity and thermal management, reducing concerns about premature degradation.

2. Revised Suspension and Chassis

Hyundai has fine-tuned the suspension setup for better ride comfort and handling stability. The 2025 Tucson uses a multi-link rear suspension with improved bushings and damping materials to reduce wear and noise over time. This redesign helps prevent common wear-and-tear issues seen in earlier models, such as clunking over bumps or uneven tire wear.

3. Enhanced Safety and Driver Assistance

The 2025 Tucson comes standard with Hyundai SmartSense, a suite of advanced driver-assistance systems (ADAS). These include:

While ADAS systems can occasionally trigger false alarms or require recalibration after windshield replacements, Hyundai has improved sensor calibration processes. The 2025 model includes automatic recalibration features and better integration between radar, camera, and ultrasonic sensors.

4. Improved Build Quality and Materials

Interior materials in the 2025 Tucson are more durable and resistant to UV damage and wear. Soft-touch surfaces, reinforced stitching, and upgraded plastics help prevent premature cracking or fading. Door seals and weather stripping have also been improved to reduce water intrusion and wind noise—common complaints in older models.

Expert Reliability Ratings for the 2025 Tucson

While long-term reliability data for the 2025 model is not yet available, industry experts have provided preliminary assessments based on engineering trends, component sharing, and early owner feedback.

J.D. Power and Associates

J.D. Power has not yet released a reliability score for the 2025 Tucson, but the 2024 model scored a 4 out of 5 in predicted dependability. This suggests the 2025 version is likely to maintain or improve upon that rating, especially with its mechanical refinements.

Consumer Reports

Although the 2025 model is not yet rated, Consumer Reports gave the 2023 Tucson a “Better Than Average” reliability score. The publication praised its infotainment improvements and transmission smoothness in recent model years, indicating positive momentum.

Edmunds and Kelley Blue Book (KBB)

Both Edmunds and KBB list the Tucson as a “Top Pick” for compact SUVs, citing its balance of value, features, and expected reliability. KBB specifically highlights the strong warranty and low projected maintenance costs as reliability indicators.

Owner Feedback and Real-World Experiences

Early reviews from 2025 Tucson owners are largely positive. On automotive forums and review sites like Cars.com and Reddit, owners report:

Some owners note minor software bugs, such as occasional voice recognition errors or navigation lag, but these are expected to be resolved through OTA updates. A few users reported a delayed response from the adaptive cruise control in heavy traffic, though Hyundai has stated firmware updates are in development to address this.

There are no widespread recalls or safety investigations related to the 2025 Tucson as of mid-2025. The National Highway Traffic Safety Administration (NHTSA) has not issued any major safety recalls, and the Insurance Institute for Highway Safety (IIHS) awarded the Tucson a “Top Safety Pick+” rating for 2025, reflecting its strong crash-test performance.

Potential Long-Term Reliability Concerns

While the 2025 Tucson appears robust, no vehicle is immune to potential issues. Based on industry trends and component complexity, here are some areas to monitor:

1. Hybrid Battery Longevity

The hybrid and plug-in hybrid versions use lithium-ion battery packs with an 8-year/100,000-mile warranty. While modern hybrid batteries are designed to last the life of the vehicle, extreme temperatures and frequent deep discharges can reduce lifespan. Owners in hot climates should ensure proper cooling system maintenance.

2. Transmission Wear (High-Mileage Use)

Despite improvements, automatic transmissions are subject to wear over time, especially with aggressive driving or towing. The 8-speed transmission in the 2025 Tucson is rated for up to 2,000 pounds of towing capacity. Regular fluid changes every 60,000 miles are recommended to maintain longevity.

3. ADAS Sensor Calibration

The advanced safety systems rely on precise sensor alignment. After windshield replacements or front-end repairs, improper recalibration can lead to malfunctioning features like lane departure warning or automatic emergency braking. Owners should use certified Hyundai service centers for such repairs.

4. Software Updates and Cybersecurity

With increased connectivity, vehicles like the 2025 Tucson are more vulnerable to software bugs and, potentially, cybersecurity threats. While Hyundai has not reported any breaches, regular OTA updates are crucial to patch vulnerabilities and maintain system stability.

Maintenance Tips to Maximize Reliability

Proper maintenance is key to ensuring long-term reliability. Here are essential tips for 2025 Tucson owners:

1. Follow the Recommended Maintenance Schedule

Hyundai provides a detailed maintenance plan in the owner’s manual. Key intervals include:

Sticking to this schedule helps prevent avoid