Used Volvo XC60 Reliability: Problems to Avoid & Value
Used Volvo XC60 Reliability: Problems to Avoid & Value
When shopping for a reliable luxury SUV, the used Volvo XC60 consistently ranks among the top choices. Known for its Scandinavian design, advanced safety features, and refined driving experience, the XC60 has earned a loyal following across multiple model years. However, like any pre-owned vehicle, it's essential to understand its long-term reliability, common problems, and how to identify a well-maintained example. This comprehensive guide dives into the reliability of the used Volvo XC60, highlights issues to watch for across generations, and helps you assess whether the value justifies the investment.
Overview of the Volvo XC60 Generations
The Volvo XC60 has gone through two major generations since its launch in 2008:
- First Generation (2009–2017): Introduced in 2008 for the 2009 model year, this XC60 was built on the Ford EUCD platform (shared with the Ford Edge and Land Rover Freelander). It was available with a range of inline-five engines, including naturally aspirated, turbocharged, and diesel variants. This generation underwent a significant facelift in 2013, improving technology and interior quality.
- Second Generation (2018–Present): Built on Volvo's scalable SPA (Scalable Product Architecture) platform, the redesigned 2018 XC60 brought modern styling, more efficient four-cylinder engines, and a significant leap in tech and safety systems. This generation includes mild hybrid (B5/B6), plug-in hybrid (Recharge T6/T8), and fully electric variants (EX90 platform influenced).
Each generation has its strengths and weaknesses, and understanding their differences is key to making a smart purchase.
Used Volvo XC60 Reliability by Generation
First-Gen XC60 (2009–2017): Longevity with Caveats
The first-generation XC60 has a mixed reliability reputation. While many owners report long-term satisfaction and vehicles reaching over 150,000 miles with proper care, there are known issues—especially with certain engines and electronics.
Common Problems in Early Models (2009–2012)
- Timing Chain Issues (2.5T and 3.2L Engines): The inline-five engines, particularly the 2.5T found in the T5 models, are susceptible to timing chain wear. Symptoms include rattling noises on cold start-ups and, in severe cases, engine damage. This is one of the most critical issues to check for when purchasing a used XC60 from this era. Repairs can cost $2,000–$3,500.
- Transmission Problems (AW55-50SN 5-Speed): Early models came with a 5-speed automatic transmission that can exhibit rough shifting, hesitation, and eventual failure. While not universal, these issues are more common in high-mileage vehicles. Regular fluid changes can help prolong life.
- Turbocharger Failures (T6 Models): The 3.0L turbocharged inline-six in T6 models is generally robust but can suffer from turbo lag, oil leaks, or premature failure if maintenance is neglected. Look for signs of blue smoke or reduced power.
- Electrical Gremlins: Owners frequently report issues with the Sensus infotainment system, door lock actuators, window regulators, and instrument cluster malfunctions. These are more prevalent in poorly maintained or high-mileage vehicles.
- Water Pump and Thermostat Housing Leaks: The thermostat housing is made of plastic and prone to cracking, leading to coolant leaks. This can cause overheating if not addressed promptly. Replacement with an updated metal part is recommended.
Mid-Cycle Refresh (2013–2017): Improved but Not Perfect
The 2013 facelift brought updated styling, enhanced interior materials, and the introduction of the Sensus Connect infotainment system. Mechanical changes included:
- Introduction of 8-Speed Geartronic Transmission: This replaced the problematic 5-speed and greatly improved ride smoothness and fuel economy. It’s more reliable, but still requires regular maintenance.
- Drive-E Engine Family (2015–2017): Volvo introduced a new generation of four-cylinder turbo and supercharged engines (e.g., T5, T6 Drive-E). These are smaller but more powerful and efficient. However, early Drive-E engines had issues with carbon buildup on intake valves (due to direct injection), requiring walnut blasting for cleaning.
- Improved Safety Tech: Features like City Safety, Lane Keeping Aid, and Blind Spot Information System (BLIS) became more standard, enhancing the XC60’s appeal.
Overall, the 2013–2017 models are more reliable than the early versions, but timing chain issues persist in the older five-cylinder engines. The Drive-E engines are better but still benefit from diligent maintenance.
Second-Gen XC60 (2018–Present): A Leap Forward in Reliability
The 2018 redesign marked a turning point for Volvo. Built on the SPA platform, the new XC60 is more reliable, safer, and more refined. It’s consistently ranked among the most reliable luxury SUVs in its class.
Key Improvements and Reliability Highlights
- Modern Four-Cylinder Powertrains: All engines are turbocharged or turbo- and supercharged four-cylinders. These engines are more efficient and generally more durable than the older five- and six-cylinder units. The B5 and B6 mild hybrids offer improved torque and fuel economy.
- 8-Speed Automatic Transmission: This Aisin-sourced transmission is smooth, responsive, and highly reliable when maintained properly.
- Advanced Safety Systems: The XC60 comes standard with Pilot Assist (semi-autonomous driving), adaptive cruise control, collision avoidance, and 360-degree cameras. These systems are well-integrated and rarely cause major issues.
- Higher Build Quality: Interior materials, fit and finish, and electronics are significantly improved. The Sensus infotainment system, while still occasionally glitchy, is much more stable than in previous models.
Common Issues in the Second Generation
While far more reliable, the newer XC60 isn’t immune to problems:
- Sensus Touchscreen Glitches: Some owners report freezing screens, slow response, or reboots. A software update often resolves this, but persistent issues may require a control unit replacement.
- Hybrid System Complexity (T8 Recharge): The plug-in hybrid T8 model offers impressive performance and electric range, but its dual powertrain adds complexity. Battery degradation over time can reduce EV range, and high-voltage system repairs are costly.
- AC Compressor Failures (2018–2020 Models): A known issue in early second-gen models is premature AC compressor failure, leading to loss of cooling. Volvo issued a technical service bulletin (TSB), and some repairs may be covered under extended warranty.
- Brake Caliper Corrosion (Cold Climates): In regions with road salt, brake calipers can corrode, leading to sticking or uneven wear. Regular undercarriage washes can help prevent this.
Overall, the second-generation XC60 is one of the most reliable luxury compact SUVs on the market, especially when compared to rivals like the BMW X3, Mercedes GLC, and Audi Q5.
What Makes the Used XC60 a Good Value?
Buying a used Volvo XC60 can offer excellent value, especially if you prioritize safety, comfort, and long-term ownership costs. Here’s why:
Strong Safety Ratings
The XC60 has earned top safety scores from the IIHS and Euro NCAP. Features like automatic emergency braking, lane-keeping assist, and blind-spot monitoring come standard on most models. Even older models (2013–2017) are safer than many competitors from the same era.
Premium Interior at a Lower Price
Volvo interiors are minimalist yet luxurious, with high-quality materials, excellent ergonomics, and attention to detail. A used 2019–2021 XC60 can offer a near-new experience for 30–40% less than the original MSRP. Leather seats, panoramic sunroofs, and premium audio systems are common even on mid-tier trims.
Lower Depreciation Than German Rivals
Unlike BMW, Mercedes, and Audi, which depreciate rapidly in the first few years, the XC60 holds its value more steadily. This means you get more car for your dollar when buying used. For example, a 2018 XC60 in good condition might cost $25,000–$30,000, while a comparably equipped BMW X3 starts at $35,000+.
Lower Maintenance Costs (Compared to German Brands)
While not as cheap as Toyota or Honda, Volvo maintenance costs are generally lower than German luxury brands. Basic services like oil changes, brake replacements, and tire rotations are reasonably priced. Many parts are shared with other brands under the Geely umbrella, improving availability and lowering costs.
Availability of Certified Pre-Owned (CPO) Models
Volvo offers a certified pre-owned program with benefits like a 161-point inspection, warranty extension (up to 6 years/80,000 miles), roadside assistance, and vehicle history report. CPO models are a smart choice for buyers who want added peace of mind.
How to Avoid Problems When Buying a Used XC60
To ensure you get a reliable used XC60, follow these key steps:
1. Check the Vehicle History Report
Always obtain a Carfax or AutoCheck report. Look for:
- Accident history
- Number of previous owners
- Service records
- Flood or salvage titles
A clean history increases the likelihood of a trouble-free ownership experience.
2. Verify Maintenance Records
Ask for proof of regular oil changes, transmission fluid flushes, and timing belt/chain inspections. For first-gen models, confirm whether the timing chain was inspected or replaced. For Drive-E engines, check if carbon cleaning (walnut blasting) was performed.
3. Get a Pre-Purchase Inspection (PPI)
Have the vehicle inspected by an independent mechanic familiar with European vehicles. Key areas to inspect:
- Engine for timing chain noise or oil leaks
- Transmission operation and fluid condition
- AC system performance
- Electronics and infotainment functionality
- Brakes, suspension, and undercarriage (especially in rust-prone areas)
4. Choose the Right Model Year and Trim
For the best balance of reliability and value, consider:
- 2015–2017 T5 Drive-E: Modern engine, improved tech, and better fuel economy than older models. Avoid if timing chain history is unknown.
- 2018–2020 B5/B6: Highly reliable, great features, and strong resale value. Look for models with low mileage and full service history.
- Avoid high-mileage T6 (pre-2015): While powerful, the older T6 models are more prone to turbo and transmission issues.
5. Test Drive Thoroughly
During the test drive, pay attention to:
- Engine noise on cold start (listen for rattles)
- Smoothness of gear shifts
- Operation of all electronic features (windows, locks, climate control)
- Steering feel and suspension comfort
- Brake responsiveness
Cost of Ownership: What to Expect
Understanding the long-term costs helps determine if a used XC60 fits your budget.
Annual Maintenance Costs
According to RepairPal, the average annual repair cost for a Volvo XC60 is around $750–$900, which is slightly above average but competitive with luxury peers. However, this